Privacy Policy

Welcome to JMS VinFast. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request information, schedule a test drive, or interact with our dealership services.

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1. Information We Collect

We may collect information that you voluntarily provide when filling out forms, booking test drives, requesting quotations, or contacting our team.

Personal Information

• Full Name
• Email Address
• Mobile Number
• City and Location Information
• Preferred Vehicle Model
• Preferred Test Drive Date and Time
• Any information submitted through inquiry forms

Technical Information

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Pages Visited
• Website Usage Statistics
• Referral Sources

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2. How We Use Your Information

The information collected may be used for the following purposes:

• Responding to inquiries and support requests.
• Scheduling vehicle test drives.
• Providing quotations and product information.
• Improving website functionality and performance.
• Sending updates regarding vehicles, promotions, and dealership events.
• Maintaining customer relationship records.
• Complying with applicable legal obligations.

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3. Cookie Tracking and Analytics

Our website may use cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

• Remember user preferences.
• Maintain session information.
• Analyze visitor behavior and website traffic.
• Improve website performance.
• Provide a personalized browsing experience.

Most web browsers allow users to control cookies through browser settings. Disabling cookies may affect certain features and functionality of the website.

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4. Data Storage and Security

We implement reasonable technical, administrative, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.

Personal information is stored on secure systems and is accessible only to authorized personnel who require access to perform their job responsibilities.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

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5. Information Sharing

JMS VinFast does not sell, rent, or trade personal information to third parties.

Information may be shared only under the following circumstances:

• With authorized VinFast partners when necessary to provide requested services.
• With service providers supporting website operations.
• To comply with legal requirements or government requests.
• To protect the rights, safety, and security of customers and our business.

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6. User Rights

We respect your rights regarding your personal data. Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Withdraw consent for marketing communications.
• Request details regarding how your information is used.
• Request a copy of information maintained by us.

To exercise any of these rights, please contact us using the contact information provided below.

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7. Third-Party Links

Our website may contain links to third-party websites, including manufacturer websites, financing partners, social media platforms, and other external resources.

We are not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

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8. Data Retention

Personal information will be retained only for as long as necessary to:

• Provide requested services.
• Manage customer relationships.
• Meet legal and regulatory requirements.
• Resolve disputes and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized.

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9. Children's Privacy

JMS VinFast services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, technology, legal requirements, or service offerings.

Any updates will be posted on this page along with the revised effective date.

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11. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us: